Great working principles, Ian!

I remember a similar version you shared to the Delivery Experience team at Amazon, and it was very useful. Thanks for making it public.

One comment: it can feel a bit stern in its current do’s/don’ts form, and hence may appear bossy. What about spicing it up with some emojis?

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Hey Alexis! I miss working with you and some of our former colleagues. You’re right, it is a bit stern, but I’m not an emoji kind of guy. 😉

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